Don’t Overlook the Obvious When Designing Your Websites (Or Boneheaded Design Mistake #424)

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Just a quick rant to be filed under the heading, “Stupid Web Tricks”…

So I find a WordPress theme that I kind of like but it doesn’t implement correctly and I click over to the designer’s site to see if I can get some help. Heck, I’m even willing to pay for the help. I mean, I am potentially a customer!

BUT

Even though they represent themselves as professional web designers – which I presume means they’re available for hire – they don’t have a contact page, there’s not a phone number, email address, physical address or contact form … in fact the only way to contact them is by leaving a comment on one of their blog posts!!!

Maybe that’s how they qualify prospects … make ‘em work for it. Frankly, I think they’re violating Web Law #1 – and the Law of Business in general…

Make it easy for someone who wants to do business with you to actually do business with you!

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  • tc
    I'm using the same theme and I thought you were kidding about them not having a contact email or phone number but after checking out their site...you were right. Not very smart. I probably would have paid them to do a couple of things to tweak my site and save me some time...
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