Monthly Archives: July 2008

What Your Customers Really Think

Marketing Sherpa provides great information and guidance on what works, and doesn’t, in all aspects of marketing. They recently published a chart reflecting the results of a poll conducted with webinar attendees. The results, if you’re a vendor, should be … Continue reading

Posted in Customer Retention, Customer Service | View Comments

On the Lookout for Reciprocal Marketing Opportunities

At my physical therapist’s recently working on rehabbing my knee after a partial meniscectomy, I asked him if he knew the folks at the Runners Roost shoe store across the street. He said he hadn’t met them but he’d probably … Continue reading

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