Category Archives: Humor (?)

Podcast at Your Peril

You know the old entertainment saying/joke? The one that describes a person has “having a great voice but a face for radio.” The implication is while their voice is show biz quality their looks leave something to be desired. Well, … Continue reading

Posted in Calls To Action, Conversion, Ecommerce, Marketing, Oops, Sales | Leave a comment

And You Thought Airline Pricing was Confusing … Dell Wins the Pricing Prize

Wow! I always knew that you could get different prices for the same or similar configurations at Dell – depending on what part of their site you went in through but this is ridiculous – and fascinating. Read the confessions … Continue reading

Posted in Customer Service, Oops | Leave a comment

Customer Service Equals Marketing and Sales

Another long post so here’s what my key points are: Customer service should be the most effective marketing and sales tool in your tool box – guaranteed, you lose business when it’s not. In most cases, some revenue trumps no … Continue reading

Posted in Customer Retention, Customer Service, Marketing, Oops, Sales | Leave a comment

Even the Pointy Haired Boss is Blogging!

Corporate execs; are you listening?

Posted in Blogging, Humor (?) | Leave a comment

Content on Your Website is King – Even the Spiders Say So…

Even spiders know that a great looking web site without content is like a spider web without flies. *from Laugh Parade by Bunny Hoest and John Reiner

Posted in Developing Content, Humor (?) | Leave a comment

And the Winner of the Award for Irony in Web Design Awards Goes to…

Smashing Magazine for naming North x East #26 on their list of Elegant and Visually Appealing Web Designs. It’s actually a pretty good list so appreciate the irony and the great web designs!

Posted in Blogging, Effective Web Design, Humor (?), Oops | 2 Comments

Don’t Overlook the Obvious When Designing Your Websites (Or Boneheaded Design Mistake #424)

Just a quick rant to be filed under the heading, “Stupid Web Tricks”… So I find a WordPress theme that I kind of like but it doesn’t implement correctly and I click over to the designer’s site to see if … Continue reading

Posted in Oops, Web Usability | 1 Comment

Top 10 Passwords

From PC Magazine, the following is a list of the top ten most commonly used passwords. If your’s is on the list, you might want to consider changing it. These are the digital equivalent of the old house key under … Continue reading

Posted in Humor (?), Internet, Oops | Leave a comment

You Don’t Bring Me Flowers … (But it’s 1-800-Flowers Fault!)

1-800-Flowers.com uses email as aggressively as anyone out there when it comes to email marketing. From time to time I use their service to send flowers to friends and family. Of course, once I identified myself as a customer, their … Continue reading

Posted in Consumer Confidence, Customer Retention, Email Marketing, Oops | Leave a comment

Apple Polishes a Brilliant Ad Campaign

I love these guys, don’t you? You can watch Mac and PC and their gentle sparring on TV and the Web. Apple’s Get a Mac campaign ads are funny and biting at the same time. PC’s so clueless and Mac … Continue reading

Posted in Humor (?), Marketing, Technology & Gadgets | 1 Comment